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‘Very clear when it came to tracking the order’s progress’
Fashinza’s platform was very clear when it came to tracking the order’s progress. It was convenient as anytime I could check the current progress of the order. All my questions were answered professionally and in a timely manner by customer support. The shipment of samples I received was much appreciated and alleviated any worries regarding the quality of the finished goods!
Kristina Garrison,
Head of Purchasing
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Frequently asked question
Q. How can I ensure the fabric I am buying is of good quality?
A. To ensure the fabric you are buying is of good quality, consider the type of material, thread count, and weight. Look for fabrics made from high-quality materials, such as cotton, silk, or linen. A higher thread count typically means a smoother and more durable fabric. The weight of the fabric is also important, as heavier fabrics are generally more durable than lighter fabrics.
Q. Fabrics can be bought and sourced from a variety of sources, including local stores, online marketplaces, and wholesale suppliers. Local stores offer the convenience of being able to see and touch the fabric before making a purchase, but may have limited stock. Online marketplaces offer a wider selection of products and the convenience of shopping from home. Wholesale suppliers can offer significant cost savings for bulk orders, but may require larger minimum orders. Sourcing agents should consider the pros and cons of each option, depending on their specific needs and preferences.
A. When buying fabrics, consider the quality of the fabric, its sustainability, cost, and intended use. The quality of the fabric is important for durability and longevity, while sustainability is becoming increasingly important for ethical and environmental reasons. Cost should also be a factor, as well as the intended use of the fabric and whether it meets specific needs.
Q. Where can I buy fabrics?
A. Fabrics can be bought from a variety of sources, including local stores, online marketplaces, and wholesale suppliers. Local stores offer convenience and the ability to see and touch the fabric before purchase. Online marketplaces offer a wider selection of products and the convenience of shopping from home. Wholesale suppliers can offer significant cost savings for bulk orders, but may require larger minimum orders.
Q. What should I do if I am not satisfied with the fabric I bought?
A. If you are not satisfied with the fabric you bought, check the store's return policy. Some stores allow returns or exchanges within a certain time frame. If the fabric is damaged or defective, contact the seller or manufacturer for a resolution. It is always a good idea to keep the receipt and any documentation related to the purchase, such as the product information and care instructions.
Q. How can I ensure the fabric I am buying is sustainable?
A. To ensure the fabric you are buying is sustainable, look for fabrics made from natural or organic materials, and consider the manufacturing process. Fabrics that are manufactured using sustainable practices, such as water and energy conservation, and use of eco-friendly dyes and finishes, are a good choice. Look for certifications, such as the Global Organic Textile Standard (GOTS), which guarantees the sustainability of the fabric.
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