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The novel coronavirus has turned the world upside down. The fashion and retail brands were among the major hit of the pandemic. Things started to change a bit after the economy started to return to normalcy. Though there are many things to think about to manage a fashion brand in this post-pandemic period. Here are some things brands should keep in mind as things start to settle a bit.
Know your customers
This is the time where the brands need to truly understand who their customers are and what they are looking for. At this time, some people want to shop while few others want to save too. So realizing and accepting this reality is vital for the brands to survive in today’s conditions. This can help you take the right steps along with adapting to the situation serving all types of customers. Think of adding a good amount of value to your product so that it can attract more customers by making sure your products are worth their savings.
Asses inventory value
As most of the brands are still struggling with their unsold products, it becomes difficult to start with new collections. But coming up with new collections should go on, as things are getting back to normal seasonal sales and offers can be added to sell the leftover products. Brands taking a step further should start to make new collections but be very selective about what you plan to release and when to release. Sticking to your core collection can be a great idea where your brand value is really shown.
Before the pandemic customers loved to enjoy retail shopping, but due to the pandemic’s hit they started to feel better shopping online. Brands should consider ways to make their consumers comfortable. For better experience, brands should think of ways to make shopping more accessible too. Coming up with online shopping methods with hassle-free returns and exchanges, adopting virtual shopping appointments can be a great idea too.
Keep the communication on
The pandemic brings shifts in consumer behavior. The foremost responsibility of the brands is to keep the communication going even though brands are not coming up with new products. This will go miles in establishing relationships with your customers ensuring positive returns in the future.
Increase social media activity
Since the retailers are shifting towards adopting online services. It is a good opportunity to keep your customers updated through social media platforms. Through this, you can assure your existing customers and advertise your products and services to new customers.
Follow CDC guidelines
Since Covid-19 has not slowed down yet, the best way to continue and keep your brand going is through following CDC guidelines. The retail stores planning to reopen should encourage customers to observe safe practices such as wearing masks, sanitizing, and maintaining social distancing. When it comes to online stores, they should additionally take precautions to disinfect while handling clothing.
Since the sales have already started to go up from May. Hope these things will help fashion brands to grow and adapt to the situations easily.